Overview
405 Madison ("we," "us," or "our") operates the website at 405madison.agency and related digital properties. We also operate firehousestudiosatx.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites or engage with our services.
We are committed to protecting your privacy. If you have questions about this policy, contact us at hello@405madison.agency.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and company name submitted through contact forms
- Messages and inquiries you send us
- Booking information when you schedule studio time or strategy calls
- Payment information processed through our payment providers (we do not store full card numbers)
- Information you provide when subscribing to our newsletter or email list
Information collected automatically:
- IP address and general geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation paths
- Referring website or search query that brought you to us
- Device type (desktop, tablet, mobile)
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and fulfill service requests
- Process bookings and confirm studio appointments
- Send marketing communications you've opted into (you can unsubscribe at any time)
- Improve our website and service offerings
- Analyze traffic patterns and user behavior to enhance our content
- Run targeted advertising campaigns on platforms including Meta and Google
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your information for any purpose other than those listed above.
Sharing & Disclosure
We may share your information in the following limited circumstances:
- Service providers: Platforms we use to operate our business, including GoHighLevel (CRM and marketing automation), Google Analytics, Meta Business Suite, and email service providers. These are governed by their own privacy policies.
- Legal requirements: If required by law, regulation, or valid legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
- Consent: In any other circumstance, only with your explicit consent.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience and support our advertising efforts.
Types of cookies we use:
- Essential cookies: Required for the website to function properly. Cannot be disabled.
- Analytics cookies: Google Analytics and similar tools to understand how visitors use our site.
- Advertising cookies: Meta Pixel and Google Ads conversion tracking to measure the effectiveness of our advertising campaigns and serve relevant ads.
- Functional cookies: Remember your preferences and improve your experience.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. To opt out of Google Analytics tracking, visit Google's opt-out page.
Third-Party Services
Our websites integrate with the following third-party services. Each operates under its own privacy policy:
- GoHighLevel (GHL) — CRM, forms, booking, and marketing automation
- Google Analytics — website traffic analysis
- Meta (Facebook/Instagram) Pixel — advertising and conversion tracking
- Google Ads — advertising and conversion tracking
- Google Fonts — typography served from Google's CDN
- Payment processors — Stripe or similar for booking payments
We are not responsible for the privacy practices of these third-party services.
Data Security
We implement commercially reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption on all pages, access controls on our internal systems, and regular security reviews.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out of marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email, or by contacting us directly
- Data portability: Request your data in a portable format where applicable
To exercise any of these rights, contact us at hello@405madison.agency. We will respond within 30 days.
Texas residents: Under the Texas Data Privacy and Security Act (TDPSA), you have additional rights regarding your personal data. Contact us for more information.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, contact us at hello@405madison.agency.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
Questions, concerns, or requests related to this Privacy Policy should be directed to:
405 Madison
1991 Rawhide Drive
Round Rock, TX 78681
hello@405madison.agency
405madison.agency